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SUNDAY: In-Person Only
MONDAY, TUESDAY, WEDNESDAY: In-Person & Online
THURSDAY: Online Only (Q&A for On-Demand Presentations)

HOW WILL I ACCESS THE ONLINE CONFERENCE?
>> PheedLoop Virtual Event Platform (Available March 3) – The online conference will be hosted on the PheedLoop Virtual Event Platform. A username and password will be emailed by March 3.
>> SCHED (This website) – Attendees may view the program and build a personal schedule for in-person attendance. All times listed on Sched are in Central Time (local Austin time zone)

Back To Schedule
Thursday, March 9 • 1:30pm - 3:00pm
ONLINE ATTENDED Q&A: Working Together to Improve the Journal Renewal Workflow

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This session will be available on-demand at the start of the conference. 
During this timeslot, the authors will be on the Online Conference Platform to answer text-based Q&A.

Librarians and agents work together to complete the subscription renewal process.  Learn how Subscritpion agent and ILS vendors worked together with customers to analyze the process, identify multiple system integration points, and build a User Interface to enhance the process and reduce the time it takes to complete this process.
Presenters
avatar for Anne Campbell

Anne Campbell

Library Automation Manager, EBSCO
Forever on a mission to improve customer workflows using data standards and new ideas to solve old and new challenges.  Library Automation Manager at EBSCO since 2014.   I have served in a library technical services role since 1994, first with Blackwell North America, Blackwell... Read More →
avatar for Dennis Bridges

Dennis Bridges

Senior Product Owner, EBSCO Information Services
avatar for Karen Spence

Karen Spence

Serials & Electronic Resources Librarian, University of Washington Libraries
avatar for Marcia Masters

Marcia Masters

Acquisitions & eResources Librarian, Grand Valley State University
avatar for Noam Fass

Noam Fass

Product Manager, Ex Libris (Clarivate)
Noam Fass – Product ManagerWorking for Ex Libris for the past 7 years, originally based in Jerusalem (Ex Libris headquarters), now living with my family in Connecticut.As a graduate of Industrial Design studies, I believe in user centered design and always try to listen to sentiment... Read More →

Thursday March 9, 2023 1:30pm - 3:00pm CST
Virtual Attended Q&A (Pheedloop Platform)
  4. External Relationships, On-Demand

Attendees (76)